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New courses


» HP Designjet Z2100/Z3100/T1100/T610 Printer Series Service and Support Training


	The HP Designjet Z2100/Z3100/T1100/T610 Printer Series Service & Support Training Course is 3-days. This course gives service professionals the tools and information necessary to service and support the HP Designjet Z2100, Z3100, T1100 and T610 Printer series. The topics addressed in class cover information from a user perspective, as well as a support and service perspective covering both hardware and software. Students receive full hands-on hardware training, as well as troubleshooting tips and techniques. Technical data and other valuable support information is also provided.


» HP Designjet 4000/4500/Z6100 Printer Series Service and Support Training


	This instructor-led course provides a wide range of skills and knowledge. It focuses on hands on experience for disassembly and assembly, calibration, usage and troubleshooting tips and tricks. Upon completion of this course, students will be given SPNs 228 and 229 for service authorization on the HP Designjet 4000, 4000ps, 4500 and 4500ps printers.


» HP Color LaserJet 4730mfp/CM4730mfp/4700 Series Service and Support Training


	Exam note: The Color LaserJet 4730mfp test is not available online. SPN 530 can only be earned by attending the instructor-led training. The HP Color LaserJet 4730mfp Service & Support Training Course is a three-day service-training course. This course gives service professionals the tools and information necessary to service and support the HP Color LaserJet 4730mfp. NOTE: This 3-day course gives service professionals the tools and information necessary to service and support the HP Color LaserJet 4730mfp, CM4730mfp, and 4700 series printers. The topics addressed in class cover information from a user perspective, as well as a support and service perspective covering both hardware and software. Students receive full hands-on hardware training, as well as troubleshooting tips and techniques. Technical data and other valuable support information is also provided. NOTE: This course does not cover the Digital Sending software in detail. HP offers several self-paced training courses for digital sending on the Learning Center at www.hp.com/go/onlinelearning. After logging in using your Student ID and last name, go to Search Courses and search for COURSE NAME or COURSE NUMBER (see below). LaserJet Fundamentals: MFP Basics (15565) Digital Sender 9200C Service and Support WBT (17893) Digital Sending Software v. 4.0 WBT (20468)

» HP Indigo press 5000 service & repair for series II customer engineers


	The HP Indigo press 5000 service and repair course is for field technicians who have previous experience on the HP Indigo press 3050 or the indigo UltraStream 2000 digital printing presses. The course covers the maintenance, and servicing of the mechanical, electronic, fluid and substrate transport systems of the HP Indigo press 5000 with the focus on the differences between the previous series II technology and HP Indigo press 5000.

» HP Color LaserJet 9xxx MFP Service and Support


	This instructor-led course provides a wide range of skills and knowledge and provides hands on experience for disassembly and assembly, calibration, usage and troubleshooting tips and tricks. The class covers the MFP hardware that is bundled with the HP LaserJet 9000 and the LaserJet Color 9500 to create the MFP versions of the product. This class covers ONLY the MFP hardware and not the LaserJet 9000/40/50 or LaserJet 9500 printers.

» APS - Servicing HP ProLiant ML/DL Servers


	Servicing ProLiant ML/DL Server training focuses on using service information resources, utilities, and diagnostic tools to install, configure, troubleshoot and repair ML/DL products. The class includes service information resources and how to access them and provides an overview of the Systems Insight Manager and HP Troubleshooting methods. The student will become familiar with the technology, features, component layout, and service considerations for ML/DL hardware as a foundation for the diagnostic process. Lab exercises provide the opportunity to gain valuable hands-on experience with ML/DL products and tools. Activities include server setup, use of utilities, and installing and configuring storage options.

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