For information on service and support LaserJet and Designjet training, contact Xtranet, the new HP authorized training provider, at 877-644-3444, extension 1111 or www.xtranet.com, select HP.
HP is upgrading their existing partner learning systems to make it easier for you to access partner training and certification information. The existing HP systems that provide web-based training and track learning and certification historical data will not be accessible until mid-November. If you have a valid Student ID you will still be able to take Prometric exams. Once released, the new "Train and Certify" site can be accessed through the Partner Portal. For questions on Service Qualification and partner training call 1-800-273-4812, option 5.
Special note
Service Qualification:
This course helps service professionals prepare for HP Service Qualification which is required for warranty labor reimbursements and service partner program entitlements. Access to Service Qualification plans including requirements, exams and training is available from this site: http://www.hp.com/certification/service_qualification.html
For information on service and support LaserJet and Designjet training, contact Xtranet, the new HP authorized training provider, at 877-644-3444, extension 1111.
Course overview
This 4-day instructor-led course provides a wide range of skills and knowledge. It focuses on hands on experience for disassembly and assembly, calibration, usage and troubleshooting tips and tricks.
Upon completion of this course, students will be given service authorization on the HP Laserjet M3035mfp, M3027mfp, M5025mfp and M5035mfp.